A dedicated customer service and operations representative must handle customer-facing duties as well as general operations tasks. The ideal candidate is familiar with Excel, has excellent communication and multitasking skills, a positive attitude, is a self-starter, and has a strong work ethic. Candidates should be resourceful and proactive in addressing issues as they arise, and able to prioritize and manage time effectively. This is an on-site position.
Requirements
People-oriented with excellent communication skills
Customer service experience
Proficient in Microsoft Office, particularly Excel
Strong attention to detail and the ability to analyze information, maintain accuracy, and support process improvements.
Organized, self-motivated, and good time management skills
BA in Business Administration or related field preferred